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Get your woolly fix!

We have a 30 day exchange and refund policy, if 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for an exchange or refund:

  • your item must be unused and in the same condition that you received it
  • your item must also be in the original packaging
  • you must have a receipt or proof of purchase

Returns can not be processed if:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

  

Click here to view our complete exchange and refund policy, terms and conditions.